{"id":16946,"date":"2020-02-11T10:32:12","date_gmt":"2020-02-11T10:32:12","guid":{"rendered":"https:\/\/domzdravljastanari.com\/?page_id=16946"},"modified":"2020-02-11T10:32:35","modified_gmt":"2020-02-11T10:32:35","slug":"prava-osiguranika","status":"publish","type":"page","link":"https:\/\/domzdravljastanari.com\/en\/prava-osiguranika\/","title":{"rendered":"Rights of the insured"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid pix-vc_row-no-padding pix-row-overlay\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\" ><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 25px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h1 style=\"text-align: center;font-family:Montserrat;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >Rights of the insured<\/h1><div class=\"vc_empty_space\"   style=\"height: 25px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>How to get answers to your questions?<\/strong><\/p>\n<div id=\"columns\">\n<div>\n<div id=\"column-right\">\n<div id=\"component\">\n<p>You can get any information from mandatory health insurance via info phone 1371. This number is available from 7 a.m. to 9 p.m. every day, and you will receive an answer no later than the next working day. You can also report a violation of rights from mandatory health insurance on this phone number. The price of one minute of conversation on this phone is 0.05 KM including VAT (the info phone was opened in cooperation with the Halo Center of Po\u0161ta Srpska).<\/p>\n<p>You can get the answer in every branch office of the Fund, as well as by e-mail: <a href=\"mailto:portparol@zdravstvo-srpske.org\">portparol@zdravstvo-srpske.org<\/a><\/p>\n<p><strong>Protection of the rights of insured persons<\/strong><\/p>\n<p>In every organizational unit of the Fund, i.e. in every municipality in the RS, protectors of the rights of insured persons have been appointed. Their role is to provide the insured persons with answers to all their questions, to provide them with professional and technical assistance in exercising certain rights, as well as to record all remarks and complaints of the insured persons and to refer them to the procedure for the protection of rights.<\/p>\n<p>You can find the name and surname of the protector of the rights of insured persons in your municipality and the contact phone number on the website of the Fund (www.zdravstvo-srpske.org), by phone number: 051\/249-238, or by e-mail: <a href=\"mailto:zastitnik.prava@zdravstvo-srpske.org\">zastitnik.prava@zdravstvo-srpske.org<\/a>.<\/p>\n<p align=\"justify\"><strong>The health card is worth more if you know your rights.<\/strong><br \/>\nThe health insurance fund will provide you with all information about your rights, react in all cases of violation of your rights from mandatory health insurance and protect your interests in the process of exercising your rights. A satisfied insured person is the vision of the development of the Republika Srpska Health Insurance Fund. <a href=\"https:\/\/www.zdravstvo-srpske.org\/files\/obrasci\/prijava_pp.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Obrazac prijave povrede prava iz zdravstvenog osiguranja<\/strong><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p align=\"justify\">See more <a href=\"https:\/\/www.zdravstvo-srpske.org\/prava-osiguranika\/vodici-kroz-prava.html\"><strong>HERE<\/strong><\/a>.<\/p>\n<p align=\"justify\">__________________________<\/p>\n<p>You can view information for insured persons <strong><a href=\"https:\/\/www.zdravstvo-srpske.org\/prava-osiguranika\/informacije-za-osiguranike.html\">HERE<\/a><\/strong>.<\/p>\n<\/div>\n<p>__________________________<\/p>\n<p>You can view the guide for the defenders of the rights of insured persons <a href=\"https:\/\/www.zdravstvo-srpske.org\/files\/dokumenti\/2011_vodic%20za%20rad%20zastitnika.pdf\"><strong>HERE<\/strong><\/a>.<\/p>\n<p>__________________________<\/p>\n<p>You can view the list of rights defenders of insured persons <a href=\"https:\/\/www.zdravstvo-srpske.org\/files\/dokumenti\/zastitnici_prava_spisak_15.pdf\"><strong>HERE<\/strong><\/a>.<\/p>\n<p>__________________________<\/p>\n<p>The data were taken from the Internet presentation of the Health Insurance Fund of the Republic of Srpska.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"kswr-column-settings\" data-minheight=\"0px\" data-isminheight=\"off\" data-theclasses=\"kswr_pnone kswr_mnone kswr_bnone\"><\/div><\/div><div class=\"kswr-row-element-back\" data-classes=\"kswr_pnone kswr_mnone kswr_bnone\"><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Prava osiguranika Kako da dobijete odgovor na va\u0161a pitanja? Bilo koju informaciju iz obaveznog zdravstvenog osiguranja, mo\u017eete da dobijete putem info telefona 1371. Ovaj broj vam je dostupan od 7 [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16946","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/domzdravljastanari.com\/en\/wp-json\/wp\/v2\/pages\/16946","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/domzdravljastanari.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/domzdravljastanari.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/domzdravljastanari.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/domzdravljastanari.com\/en\/wp-json\/wp\/v2\/comments?post=16946"}],"version-history":[{"count":2,"href":"https:\/\/domzdravljastanari.com\/en\/wp-json\/wp\/v2\/pages\/16946\/revisions"}],"predecessor-version":[{"id":16948,"href":"https:\/\/domzdravljastanari.com\/en\/wp-json\/wp\/v2\/pages\/16946\/revisions\/16948"}],"wp:attachment":[{"href":"https:\/\/domzdravljastanari.com\/en\/wp-json\/wp\/v2\/media?parent=16946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}